Privacy policy

Last updated: 23 August 2026

At Revessa, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you when you visit or purchase from our website.

By using the Revessa website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Revessa, we may collect the following information:

Information you provide directly

When you place an order, contact us, subscribe to communications, or otherwise interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Information you provide when contacting customer support
  • Reviews, feedback, photographs or other content you voluntarily submit

We only request information that is reasonably necessary for the relevant purpose.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Revessa does not intend to store your complete credit card, debit card, UPI or banking credentials on its own systems.

Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate location information
  • Date and time of visits
  • Website interaction and usage information

This information may be collected through cookies, analytics tools and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders.
  • Process payments.
  • Arrange delivery and shipping.
  • Communicate with you regarding your orders.
  • Provide customer support.
  • Respond to questions, requests or complaints.
  • Improve our website, products and customer experience.
  • Prevent fraud, abuse and unauthorised transactions.
  • Maintain website security.
  • Analyse website traffic and usage.
  • Send marketing communications where permitted and where you have provided appropriate consent.
  • Comply with applicable legal, tax and regulatory requirements.

3. Marketing Communications

If you choose to receive marketing communications from Revessa, we may contact you through channels such as email, SMS, WhatsApp or other available communication methods.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of marketing communications, we may still contact you regarding transactions, orders, payments, deliveries, customer-service matters or other necessary service communications.

4. Cookies

Revessa may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember preferences.
  • Maintain shopping-cart functionality.
  • Understand website traffic.
  • Improve website performance.
  • Provide relevant marketing or advertising where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

If our website uses third-party analytics, advertising or other tracking technologies, those third parties may collect information according to their own privacy policies.

5. Shopify and Third-Party Service Providers

Our online store may be hosted and operated using Shopify and may rely on third-party service providers to provide services such as:

  • Payment processing
  • Shipping and delivery
  • Website hosting and infrastructure
  • Analytics
  • Marketing
  • Customer communication
  • Fraud prevention
  • Technical support

These providers may process personal information on our behalf or independently as required to provide their services.

We expect service providers handling personal information for Revessa to take reasonable measures to protect that information.

6. Payment Providers

When you make a payment through our website, your payment may be processed by a third-party payment gateway such as Razorpay or another payment provider made available at checkout.

Payment providers may collect and process information required to authenticate and complete transactions.

Revessa does not control the privacy practices of independent third-party payment providers. We recommend reviewing their respective privacy policies before using their services.

7. Shipping & Delivery Partners

To fulfil your order, we may share necessary information with shipping and logistics providers.

This may include:

  • Name
  • Phone number
  • Shipping address
  • Order details necessary for delivery

Such information is shared only to the extent reasonably necessary to fulfil and deliver your order.

8. When We Share Information

We may share personal information with third parties where reasonably necessary for legitimate business purposes, including:

  • Payment processors
  • Shipping and logistics providers
  • Website and technology providers
  • Analytics providers
  • Marketing and communication service providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where required by applicable law

We do not intend to sell your personal information to third parties.

9. Legal Requirements

We may disclose personal information when reasonably necessary to:

  • Comply with applicable laws or regulations.
  • Respond to lawful requests from authorities.
  • Protect the rights, safety or property of Revessa, our customers or others.
  • Investigate suspected fraud, abuse or other unlawful activity.
  • Enforce our Terms & Conditions and other policies.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders
  • Providing customer support
  • Maintaining business records
  • Complying with tax, accounting and legal obligations
  • Resolving disputes
  • Preventing fraud and abuse
  • Enforcing agreements

When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal and regulatory requirements.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to certain personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Raise a complaint regarding the handling of your personal information.

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to Revessa without appropriate authorisation, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, including social-media platforms, payment providers or other external services.

If you follow a link to a third-party website, that website’s privacy policy will apply.

Revessa is not responsible for the privacy practices, content or security of third-party websites.

15. Social Media

Revessa may maintain accounts or profiles on platforms such as Instagram and other social-media services.

Interactions with those platforms may be governed by the privacy policies and terms of the respective platforms.

If you voluntarily interact with Revessa through social media, information you make publicly available may be visible to others.

16. International Data Transfers

Some third-party service providers used by Revessa may process or store information outside India.

Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way Revessa handles personal information, please contact us:

Revessa

Email: himanisarate@revessa.in

WhatsApp: 9975034331

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

19. Consent

By using the Revessa website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.