FAQS
Q. Are your pieces real 925 Sterling Silver?
Yes. Our sterling silver pieces are made with genuine 925 Sterling Silver.
Q. Will the jewellery tarnish?
Sterling silver may naturally tarnish over time. Our pieces have an anti-tarnish finish, and proper care helps maintain their shine.
Q. How should I care for my jewellery?
Keep it away from water, perfumes, sweat and chemicals. Store it in a dry, airtight place when not wearing.
Q. Is the jewellery waterproof?
No. We recommend removing your jewellery before showering, swimming or exercising.
Q. How long will my order take to arrive?
Orders typically arrive within 5–7 business days after dispatch.
Q. Do you offer returns or exchanges?
Yes. Eligible returns/exchanges must be requested within 48 hours of delivery.
Q. What if my jewellery arrives damaged?
Contact us within 48 hours of delivery with photos/videos of the damage, and we’ll assist you.
Q. How can I track my order?
Once dispatched, you’ll receive your tracking details via your registered contact details.
Q. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking and other options available at checkout.
Q. How do I know my ring size?
Use our Ring Size Guide to find your perfect fit.
Q. How should I contact Revessa?
Reach us through our Contact Us page or Instagram DMs. We’re happy to help!